100ph FAQ

The minimum age to register and play at 100ph is 21 years old, in accordance with Philippine gaming regulations and PAGCOR guidelines. We strictly enforce this requirement during the KYC verification process. Any account found to belong to a player under 21 will be immediately suspended and any funds returned. We take age verification seriously — it is not just a formality.

No. Each player is allowed only one active account on 100ph. Creating multiple accounts is a violation of our Terms & Conditions and may result in the permanent suspension of all associated accounts and forfeiture of any balances. If you have forgotten your login credentials, use the account recovery option or contact our support team at [email protected].

Account verification (KYC) at 100ph requires you to submit:

• A valid government-issued ID (SSS, UMID, PhilHealth, Passport, or Driver's License)
• A selfie holding your ID
• Proof of address (utility bill or bank statement dated within 3 months)

Verification is typically completed within 24–48 hours. Verified accounts enjoy higher withdrawal limits and faster processing times.

100ph supports a wide range of Philippine-friendly payment methods, including:

• E-wallets: GCash, PayMaya (Maya)
• Online banking: BPI, BDO, Metrobank, UnionBank
• Over-the-counter: 7-Eleven, Cebuana Lhuillier, M Lhuillier
• Cryptocurrency: Selected digital currencies (subject to availability)

All transactions are processed in Philippine Peso (₱) for your convenience.

The minimum deposit at 100ph starts at ₱100 for most payment methods, making it accessible for players across all budget levels. Some payment channels may have slightly different minimums — check the cashier section of your account for the exact limits per method. There is no maximum deposit limit for verified accounts, though large deposits may require additional documentation for AML compliance.

Most deposits at 100ph are instant — especially GCash and PayMaya transactions. Online bank transfers typically reflect within 5–30 minutes depending on your bank. Over-the-counter payments may take up to 2 hours to process. If your deposit has not reflected after the expected timeframe, contact our support team with your transaction reference number and we will resolve it promptly.

To withdraw from 100ph, log in to your account and navigate to the Cashier > Withdraw section. Select your preferred withdrawal method, enter the amount, and confirm. Withdrawals are processed to the same payment method used for your deposit where possible. Make sure your account is fully verified before requesting a withdrawal to avoid delays.

Withdrawal processing times at 100ph are as follows:

• GCash / PayMaya: Within 1–4 hours
• BPI / BDO / Metrobank: 1–3 business days
• Other bank transfers: Up to 3–5 business days

Withdrawals submitted on weekends or Philippine public holidays may experience slight delays. Our finance team processes requests Monday to Sunday, 8AM–10PM PHT.

100ph does not charge any withdrawal fees on standard transactions. However, your bank or e-wallet provider may apply their own transaction fees, which are outside our control. We recommend checking with your payment provider for any applicable charges. The minimum withdrawal amount is ₱200 for most methods.

100ph offers a comprehensive game library designed for Filipino players, including:

• Slots: Hundreds of titles from top providers, including Fortune Rabbit and other fan favorites
• Live Casino: Baccarat, Roulette, Blackjack, and more with live dealers
• Sabong: Online cockfighting livestreams from licensed arenas across the Philippines
• Bingo: Classic and themed bingo rooms with real-time play
• Limbo: Provably fair crash-style game with multiplier betting
• Sports Betting: PBA, NBA, UFC, boxing, and international sports

Yes. All games at 100ph use certified Random Number Generator (RNG) technology to ensure fair and unbiased outcomes. Our slot and table games are sourced from licensed game providers whose RNG systems are independently audited. Provably fair games like Limbo allow players to verify the fairness of each result themselves using cryptographic methods. 100ph is committed to transparent and honest gaming for every Filipino player.

Absolutely. 100ph is fully optimized for mobile play. Whether you are using an Android or iOS device, you can access the full game library directly through your mobile browser — no app download required. The mobile experience is smooth and responsive, so you can enjoy sabong, slots, bingo, and live casino games from anywhere in the Philippines, whether you are in Manila, Cebu, or Davao.

100ph offers a generous welcome bonus for new players upon their first deposit. The exact bonus amount and terms are displayed in the promotions section of your account after registration. All bonuses come with wagering requirements that must be met before winnings can be withdrawn. Always read the full bonus terms before claiming any offer to understand the conditions that apply.

To claim a bonus at 100ph, log in to your account and visit the Promotions section. Select the bonus you want to claim and follow the instructions — some bon uses are automatically credited on deposit, while others require you to enter a promo code. Make sure your account is verified before claiming bonuses, as unverified accounts may have restrictions on bonus eligibility. If you have trouble claiming a bonus, contact our support team at [email protected] for assistance.

Wagering requirements (also called playthrough requirements) specify how many times you must bet your bonus amount before you can withdraw any winnings derived from it. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Different games may contribute differently toward wagering — slots typically contribute 100%, while table games may contribute less. Always check the specific terms for each promotion.

100ph uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and never shared with unauthorized third parties. We comply with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act 10173). For full details, please review our Privacy Policy.

100ph provides a full suite of responsible gaming tools accessible from your account settings, including:

• Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit
• Session time limits: Automatically log out after a set period of play
• Cooling-off periods: Take a break of 24 hours, 7 days, or 30 days
• Self-exclusion: Suspend your account for 6 months, 1 year, 3 years, or permanently

For more details, visit our Responsible Gaming page.

If you feel that gambling is negatively affecting your life, finances, or relationships, please take action immediately. You can activate self-exclusion directly from your 100ph account settings, or contact our responsible gaming team at [email protected]. We also encourage you to reach out to the National Center for Mental Health (NCMH) or consult PAGCOR's responsible gaming resources. Remember: gambling should always be fun, not a source of stress or hardship. You are not alone, and help is available.